Can't retrieve my new account token

Issue:
I had two accounts, Volcanics is old one and now I use Tonton. I retrieved a token with my old account before. but I created a new account ‘Tonton’. so I deleted my old account and then tried to retrieve token with new one. but I failed to get it.

This website still say “Hello Volcanics! Keep this token secured.” not “Hello Tonton!”. what should I do to retrieve a token of my new account? I deleted all of my citra files and reinstalled them but they were useless.

System Information

  • Operating System: windows 10
  • CPU: Intel i5-8250U
  • GPU: Geforce MX150
  • Citra Version (found in title bar): Canary 1215
  • Game: not an in-game problem.
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

each account has an unique token, check your token:
https://profile.citra-emu.org/

@Tonton did this resolve your issue?

still I can retrieve token of volcanics only.

for me it Appeared as another account thats not mine

do you have two forum accounts? it should redirect to your current logged-in account: