Cant Run Pokemon Ultra Sun

Issue:
Enter a description of your issue here, in full detail.
Can’t run Pokemon Ultra Sun , when it starts it only shows that a fatal error has occurred
System Information

  • Operating System:
  • CPU:
  • GPU:
  • Citra Version (found in title bar):
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (18.1 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1561 HEAD-4d75a4d
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4276
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

Redump the game using the guides below to make sure you have done it correctly:


Build 10.18.10.4276

This driver is outdated, you need to update.

Download win64_15.33.49.5100.zip from https://downloadcenter.intel.com/download/29311/Intel-Graphics-Driver-for-Windows-15-33-?product=65697
direct link: https://downloadmirror.intel.com/29311/a08/win64_15.33.49.5100.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

I’m having the same problem with my Ultra Sun. How does dumping the save can solve my problem? It means that I’ve lost my save? Or it’s just a way to make it work again?