Can't see my game

Enter a description of your issue here, in full detail.
I see the main menu of the game, but when enter the game itselft the screen goes black, the game still works but i can’t see the sreen

System Information

  • Operating System: Windows
  • CPU: Intel(R) Core™ i5-8400 CPU @
  • GPU: Intel® UHD Graphics 630
  • Citra Version (found in title bar): nigthly 1784
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt.old.txt (33.9 KB)

In order to save a copy of the log, follow this guide:

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics 630
GPU Driver Version                 
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics

Can you go to Device Manager and see if you have more than just Intel HD Graphics under Display Adapters?

You may have a graphics card. If not then update the drivers for your iGPU as your current are from 2019/2020

i updated them yesterday, cause i was suffering from the same error a few days ago and updating the drivers solve it, but it didn’t fix it yesterday

I checked my driver assistant again today, and updated it again and the game works just fine, thanks for the help

1 Like