Can't start my games

citra_log.txt.old.txt (98 Bytes)

I can’t seem to play my games. It’s just a black screen

Please follow the first step of the log file guide completely: How to Upload the Log File

Your log filter currently isn’t set to *:Info.

citra_log.txt (4.7 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

citra_log.txt (20.7 KB)

System Information for Support

Client Version                                 master-5192c511
Operating System                              Ubuntu Core 18
CPU                                                  Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz
Graphics API                                  OpenGL 4.2
Graphics Renderer                             Mesa DRI Intel(R) HD Graphics 4000 (IVB GT2)
GPU Driver Version                            Mesa 20.0.8
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

You appear to be running an unofficial build. We only provide support for the official nighly or canary builds. Your ROM also appears to be corrupted. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

citra_log.txt (5.0 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Celeron(R) CPU 5205U @ 1.90GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                            27.20.100.8853
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

citra_log.txt (12.1 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.