Can't start the game help please

Citra Support
#1

Issue:
when opening the game a fatal error appears

System Information

  • Operating System: Windows 10 Home
  • CPU: Intel Core i5-5200U @2.20GHz 2.20GHz
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 1518
  • Game: Monster hunter xx (With English patch as far as i know)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (32.5 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1518 HEAD-4a677e8
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4703
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

I enabled it but the error keeps occuring.I’ll leave another log of that error just in casecitra_log.txt (60.2 KB)

#4

System Information for Support

Client Version                                Nightly 1518 HEAD-4a677e8
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4703
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#5

System Information for Support

Client Version                                Nightly 1518 HEAD-4a677e8
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4703
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#6

System Information for Support

Client Version                                Nightly 1518 HEAD-4a677e8
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 5500
OpenGL Version                                3.3.0
GPU Driver Version                            20.19.15.4703
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#7

citra_log.txt (4.0 KB)

#8

System Information for Support

Client Version                                Nightly 1519 HEAD-85d37c9
Operating System                              null
CPU                                                  Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#9

please help, i cant start the game

#10

Capture
Capture916×564 4.07 KB

#11

read this Fatal Error trying to emulate MHXX

Your log is incomplete, it doesn’t say you even started the game. Each time you open Citra the log file gets cleared, so if you encounter an issue do not open Citra again before uploading the log file.
Upload you log in a new thread.

#12

You most likely has the same problem as this user: Citra keep crashing upon lloading game (MHXX)

#13

Thanks to both,i’ll retry with a japanese version instead