Character clipping through walls into the void

Issue:
Anytime the character model comes into contact with anything (walls, npcs, any object), the character is teleported to a mostly black screen with visible sky. Model will still be able to move but no visible movement.

System Information

  • Operating System: Windows 10 64bit
  • CPU: Intel(R) Core™ i5-1035G1 CPU @ 1.00GHz 1.19 GHz
  • GPU:
  • Citra Version (found in title bar): Nightly 1781
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (29.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Please test this without the use of save states. You should not use these as a replacement for in-game saves or whilst troubleshooting.

Please disable all of your cheats, restart Citra and try again. If this doesn’t fix it, please upload another log file.

System Information for Support

Client Version                               Nightly 1781   HEAD-141471e
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz | AVX512 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            Intel(R) UHD Graphics
GPU Driver Version                           27.20.100.9664
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.