Cia install file

Citra Support
1

Issue:
Enter a description of your issue here, in full detail. I try to install the CIA file of a Pokemon ROM and when I do it crashes and says that citra isn’t responding. How do I fix this issue?

System Information

  • Operating System: Android

  • CPU: Exynos: Octa-core (2x2.73 GHz Mongoose M5, 2x2.60 GHz Cortex-A76 and 4x2.0 GHz Cortex-A55) Snapdragon: Octa-core (1x2.84 GHz, 3x2.42 GHz and 4x1.8 GHz) Kryo 585

  • GPU: Exynos: Mali-G77 MP11 Snapdragon: Adreno 650

  • Citra Version (found in title bar): bed6a4f12

  • Game: Pokemon ultra moon

  • Screenshot of Issue (include the full Citra window including titlebar):

    Screenshot_20220605-124915_Citra
    Screenshot_20220605-124915_Citra1080×2400 104 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
citra_log.txt (1.2 KB)

https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
4

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

5

citra_log.txt.old.txt (17.8 KB)

6

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

7

citra_log.txt.old.txt (17.8 KB)

9

citra_log.txt (13.5 KB)

10

Try Disabling the Disk Shader Cache in the graphics settings. See if the issue remains.

11

citra_log.txt (1.4 KB)

12

You’re trying to install an encrypted file. Please properly dump your game as decrypted using our dumping guides:

Dumping Game Cartridges
Dumping Installed Titles
Dumping Updates and DLC

13

citra_log.txt (1.1 KB)

14

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
15

citra_log.txt (1.5 KB)

16

Your file is encrypted. Please redump it decrypted using our dumping guides:

Dumping Game Cartridges
Dumping Installed Titles
Dumping Updates and DLC

17

citra_log.txt (1.6 KB)

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citra_log.txt.old.txt (6.5 KB)

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citra_log.txt (13.5 KB)

22

Your file is encrypted. Please redump it decrypted using our dumping guides:

Dumping Game Cartridges
Dumping Installed Titles
Dumping Updates and DLC

23

Set up a portable build, then try to install using that build:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it wherever you wish. Inside the extracted nightly-mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder.

If the issue persists, upload a log file using this portable build.

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[ 0.017169] Frontend main/jni/id_cache.cpp:JNI_OnLoad:148: Logging backend initialised
[ 0.019676] Config main/jni/config.cpp:LoadINI:49: Successfully loaded /sdcard/citra-emu/config/config.ini
[ 0.049065] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.051755] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.055898] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.058652] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.060967] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.063343] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.072144] Loader core/loader/loader.cpp:GetLoader:120: Failed to load file /sdcard/citra-emu/nand/00000000000000000000000000000000/title/00040010
[ 0.084772] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.088231] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.091607] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.095269] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.098982] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.103199] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.120070] Loader core/loader/loader.cpp:GetLoader:120: Failed to load file /sdcard/citra-emu/nand/00000000000000000000000000000000/title/00040010
[ 0.193498] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384
[ 0.193590] Service.FS core/file_sys/ncch_container.cpp:LoadHeader:161: 16384