Cia install file

Citra Support
1

Issue:
Enter a description of your issue here, in full detail. I try to install the CIA file of a Pokemon ROM and when I do it crashes and says that citra isn’t responding. How do I fix this issue?

System Information

  • Operating System: Android

  • CPU: Exynos: Octa-core (2x2.73 GHz Mongoose M5, 2x2.60 GHz Cortex-A76 and 4x2.0 GHz Cortex-A55) Snapdragon: Octa-core (1x2.84 GHz, 3x2.42 GHz and 4x1.8 GHz) Kryo 585

  • GPU: Exynos: Mali-G77 MP11 Snapdragon: Adreno 650

  • Citra Version (found in title bar): bed6a4f12

  • Game: Pokemon ultra moon

  • Screenshot of Issue (include the full Citra window including titlebar):

    Screenshot_20220605-124915_Citra
    Screenshot_20220605-124915_Citra1080×2400 104 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
citra_log.txt (1.2 KB)

https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
4

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

5

citra_log.txt.old.txt (17.8 KB)

6

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

7

citra_log.txt.old.txt (17.8 KB)

9

citra_log.txt (13.5 KB)

10

Try Disabling the Disk Shader Cache in the graphics settings. See if the issue remains.

11

citra_log.txt (1.4 KB)

12

You’re trying to install an encrypted file. Please properly dump your game as decrypted using our dumping guides:

Dumping Game Cartridges
Dumping Installed Titles
Dumping Updates and DLC

13

citra_log.txt (1.1 KB)

14

The log file is incomplete. Please follow these steps carefully:

  1. Restart the Citra app if it’s already running.
  2. Launch your game and encounter the problem.
  3. Shut down the Citra app (do not restart Citra as that will wipe the log file of important information!).
  4. Navigate to Internal Storage/citra-emu/log and upload the citra_log.txt file in this chat.
15

citra_log.txt (1.5 KB)