CICertA file missing - Citra Crashes upon loading certain games

citra_log.txt (8.7 KB) Issue:
The issue is happening on Pocket Card Jockey, but for other games, it work fine. I tried to reinstall and restart PC but still the same error.

System Information

  • Operating System: macOS Catalina
  • CPU: 3.6 GHz Quad-Core Intel Core i7
  • GPU: Radeon Pro 560 4 GB
  • Citra Version (found in title bar): Citra Nightly 1548
  • Game: Pocket Card Jockey
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
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https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1548 HEAD-51dfc46
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like

Error occur on second time I open any game.

citra_log.txt (13.1 KB)

System Information for Support

Client Version                                Nightly 1548 HEAD-51dfc46
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

1 Like

System Information for Support

Client Version                                Nightly 1548 HEAD-51dfc46
Operating System                              macOS 10.15
CPU                                           Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Just want to update, I tried a lower version Citra Nightly 1545 and the same issue is happening. I tried even further Citra Nightly 1479 and it’s working.

Are you able to bisect it? To find two versions next to each other where one is working while other is not?

Yes, I just tried now. I tried a couple of version in between Citra Nightly 1545 and Citra Nightly 1479 (skipping some to try and narrow it down). I found out that on 1540 the issue is happening but on 1539 and 1538 it working fine.

1 Like

That is when this got merged:

Can you test with both Hardware Shader & Separable Shader turned off on 1540 & latest Nightly?

1540
Hardware Shader: ON
Separable Shader: ON
Same Issue.

Hardware Shader: OFF
Working.

I’m not sure why, but when I tested Hardware Shader (OFF) and it started working, 1548 and even 1540 now start working with any combination.

1 Like