Citra application closes after opening

Issue:
Upon opening citra, prompted to share user data, respond yes/no. application stops responding for 3-10 seconds and closes.

Issue initially arose after updating from citra nightly 1988 into 1989, generated no log and issue began with seemingly no cause. Log provided generated after many attempts to reopen after trying to fix.

I have reinstalled multiple times, restarted computer, unplugged controller, closed all applications, removed from windows defender and deleted citra’s roaming folder, none of which fixed the issue.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-3470 CPU @ 3.20GHz
  • GPU: NVIDIA Geforce GT 730
  • Citra Version: Citra Nightly 1990
  • Game: None
  • Screenshot of Issue: Cannot provide

Diagnostic Log
citra_log.txt.old.txt (236 Bytes)

In order for us to provide better support, we need to see the log generated by citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File

Please update to Citra Nightly 1990 and try to start Citra. This should be fixed now.

Didn’t fix it, unfortunately. Same issue, didn’t generate a log.

Hmm, can you send a log from Citra Nightly 1988, so we get your driver version? Download this: https://github.com/citra-emu/citra-nightly/releases/download/nightly-1988/citra-windows-msys2-20230911-8f8c542.zip
Extract the zip and open citra-qt(.exe) from the extracted folder and follow this: How to Upload the Log File
To send a log file from that version.

This version runs without closing instantly, surprisingly. I haven’t testing running any games with it, but it did generate a log on startup.
citra_log.txt (887 Bytes)
Doesn’t seem to say there’s any issues besides not being able to update, could this mean I have a problem with the 1989/1990 versions specifically, considering this version works?

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

Yes, we merged the Vulkan Graphics Backend in Citra Nightly 1989, which causes this issue for some users. The log file is incomplete, can you Open Citra, Start a game, close Citra and send both citra_log and citra_log_old?

citra_log.txt (13.9 KB)
citra_log.txt (887 Bytes)

bottom one’s the old one, don’t know why it doesn’t say it in the file name. old one was the one sent before.
game i ran was MH4U, if that matters

System Information for Support

Client Version                               Nightly 1988  HEAD-8f8c542
Operating System                             Windows 10 Version 22H2 (Build 19045.3448)
CPU                                          Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz | AVX
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            GeForce GT 730/PCIe/SSE2
GPU Driver Version                           388.13
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

System Information for Support

Client Version                               Nightly 1988  HEAD-8f8c542
Operating System                             Windows 10 Version 22H2 (Build 19045.3448)
CPU                                          Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz | AVX
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            GeForce GT 730/PCIe/SSE2
GPU Driver Version                           388.13
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

The log is fine, thanks for sending, we try to find a fix for this.

Can you check if the latest Citra Nightly works now?

Downloaded a fresh citra installer after backing up my current citra build.
downloaded citra nightly 1993, opened it, and it doesnt crash anymore, however i did get this popup upon opening:


other than the popup, citra seems to work, although i have not ran any games on it yet.

Alright thanks for testing. This is the expected behavior for now. Instead of crashing when not a suitable Vulkan version is detected, Citra now displays a message that Vulkan initialization failed. It should work fine now.