Citra automatic close when launching a pokemon x or pokemon omega ruby

Issue:
Citra automatic close when launching a pokemon x or pokemon omega ruby

System Information

  • Operating System: Ubuntu 20.04 LTS
  • CPU: Athlon 200ge
  • GPU: Radeon Vega 3
  • Citra Version (found in title bar): 1597
  • Game: Pokemon X/Pokemon Omega Ruby
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (16.5 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1597 HEAD-c3673ac9c
Operating System                              Linux 5.4.0-42-generic
CPU                                           AMD Athlon 200GE with Radeon Vega Graphics     
Graphics API                                  OpenGL ?
Graphics Renderer                             AMD RAVEN2 (DRM 3.35.0, 5.4.0-42-generic, LLVM 9.0.1)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Hello, I have the same issue with Pokemon Omega Ruby. First launch after installation works great, but after that Citra crashes every time.

System Information

  • Operating System : macOS Mojave Version 10.14.4
  • Processor : 2.3 GHz Intel Core i9
  • Memory : 16 GB
  • GPU : Intel UHD Graphics 630

citra_log.txt (6.0 KB)

System Information for Support

Client Version                                Nightly 1588 HEAD-f4e727c
Operating System                              macOS Mojave (10.14)
CPU                                           Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

It didn’t solve the issue.

citra_log.txt (6.0 KB)

System Information for Support

Client Version                                Nightly 1588 HEAD-f4e727c
Operating System                              macOS Mojave (10.14)
CPU                                           Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Update
I realised that when deleting Macintosh HD⁩ ▸ ⁨Users⁩ ▸ ⁨username ▸ ⁨.local⁩ ▸ ⁨share⁩⁩ ▸ citra-emu the game loads fine again.

@hbw00000 Disabling the disk shader cache did the trick for me, give it a try if you didn’t already.

hmm… what disk shader cache? xD

@CitraBot and @marovan anyway I uninstall the citra that I downloaded from flatpak and reinstall the citra from snapcraft store and working fine now. Thanks anyway :))

Disk Shader Cache should work if Accurate Multiplication is enabled but if you got the bug you need to clear the cache by deleting the \shaders\opengl folder. You can access it by opening Citra then File->Open Citra Folder or go to ~/.local/share/citra-emu/

citra_log.txt (4.0 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.