Citra black screen 1660 ti

When I boot up Pokémon X, all I get is a black screen but I can still hear the music. I have to crash it to close it. I can’t interact with anything either.
I tried disabling hardware shaders but it didn’t work.

System Information

  • Operating System: Windows 10 Home 19043.1165
  • CPU: Intel Core i7-10750H
  • GPU: Nvidia 1660 Ti
  • Citra Version (found in title bar): Citra Nightly 1719
  • Game: Pokémon X
  • Screenshot of Issue (include the full Citra window including titlebar):

citra_log.txt (105.6 KB)

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1660 Ti/PCIe/SSE2
GPU Driver Version                            471.68
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Please set up a portable build to rule out any issues with your current Citra installation:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) (.tar.gz can be extracted natively on MacOS) and put it where ever you wish. Inside the extracted mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game.

If the same issue occurs here, please upload another log file, this time using the portable version.

I tried doing it and it didn’t work.
Here’s the log.
citra_log.txt (9.6 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

Thank you four your help, it suddenly works. I do not know what I did but it works now.