Citra black screen issue which i've never seen before

Issue:
Citra used to work fine, but after nearest update patch, when i opened pokemon, it shows black screen with the game’s sound. Sometimes it crash. However the sounds react to my keys which lets me know that the game is running fine. except for the black screen.

System Information

  • Operating System:
  • CPU: intel core i5 6200U
  • GPU: Intel HD 520
  • Citra Version (found in title bar): 1788
  • Game: Pokemon (all 3main line games)
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (28.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Nightly 1788   HEAD-030ecaa
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 520
GPU Driver Version                           26.20.100.8142
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

it’s worked. But the “install the most recent driver for your graphics card” is a little bit tricky

[quote=“XuanNguy, post:1, topic:636887”]
Issue:
Citra used to work fine, but after nearest update patch, when i opened pokemon, it shows black screen with the game’s sound. Sometimes it crash. However the sounds react to my keys which lets me know that the game is running fine. except for the black screen
System Information

  • Operating System:
  • CPU: intel core i5
  • GPU: Integrated Intel UHD Graphics
  • Citra Version (found in title bar): 1788
  • Game: Pokemon (all 3main line games)
  • Screenshot of Issue (include the full Citra window including titlebar):

    Diagnostic Log
    citra_log.txt (30.2 KB)

System Information for Support

Client Version                               Canary 2280   HEAD-fccf098
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) UHD Graphics
GPU Driver Version                           27.20.100.9316
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics