Enter a description of your issue here, in full detail.
Whenever i load Pokemon Sun or Ultra Sun/Moon i am able to get to the start menu but when i load my save file then a black screen shows up and im only able to hear the music
- Operating System: Windows 10
- CPU:Intel Core i3-7130U @ 2.70GHz
- GPU: Intel HD Graphics 620
- Citra Version (found in title bar): Nightly 1599
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Logcitra_log.txt (231.2 KB)
System Information for Support
Client Version Nightly 1599 HEAD-b94f21e
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i3-7130U CPU @ 2.70GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 620
GPU Driver Version 184.108.40.20673
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [ ]
Shader JIT [x]
System Region 2
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
- Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
GPU Driver Version: 220.127.116.1173
This driver is outdated, you need to update.
win64_18.104.22.16873.zip from https://downloadcenter.intel.com/download/28289/Intel-Graphics-Driver-for-Windows-10
direct link: https://downloadmirror.intel.com/28289/a08/win64_22.214.171.12473.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
After you have installed that download and install
igfx_win10_100.8476.exe from: https://downloadcenter.intel.com/download/29784/Intel-Graphics-Windows-10-DCH-Drivers?product=124977
direct link: https://downloadmirror.intel.com/29784/a08/igfx_win10_100.8476.exe
Also do this:
- Open Citra then go to
File->Open Citra Folder
shaders folder then delete the
opengl folder if it is there.
Emulation->Configure... then click on
Graphics on the left
- Turn on
Disk Shader Cache
- Click on the
Advanced tab and turn on
Disk Shader Cache currently has a bug when
Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.