Citra black screen with sound

Citra Support
21

it works now thank you very much :smile:

22

I am also running into the same issue trying to run the game but the screen is just black and i can hear audio but cannot do anything
citra_log.txt (51.1 KB)

24

The game is Pokemon X

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citra_log.txt (44.5 KB)

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System Information for Support

Client Version                               Nightly 1818   HEAD-48ee112
Operating System                             Windows 10 Version 2009
CPU                                          11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) Iris(R) Xe Graphics
GPU Driver Version                           31.0.101.3959
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

Hereā€™s some issues I found with your log that might help.

  • The CPU Clock percentage is not 100%. You may experience unexpected game speed.
27

Please help I can hear the Audio but my screen is black

28

Similar problem with black screen and sound, but no inputs able to be accepted so Iā€™m stuck on my start screen too. Game I was playing is Etrian Odyssey Untold 2.

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citra_log.txt (480.5 KB)

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GL_VERSION: 4.3.0 - Build 27.20.100.8935
^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from IntelĀ® Graphics ā€“ Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.

31

GL_VERSION: 4.3.0 - Build 31.0.101.3959
^ This driver is out of date. To update, download and isntall gfx_win_101.4032.exe from IntelĀ® Arcā„¢ & IrisĀ® Xe Graphics - WHQL - Windows*
Mirror download: https://downloadmirror.intel.com/764788/gfx_win_101.4032.exe

32

Hmmm, according to the compatibility page, your GPU (RX 570) had issues in the past: Etrian Odyssey 2 Untold: The Fafnir Knight - Citra

Maybe some regression has made it worse somehow? Sadly, we canā€™t test this because the new AMD drivers donā€™t work with old Citra buildsā€¦

33

The black screen issue started to crop somewhere around the nightly-181x versions. Iā€™d thought that out-of-date drivers would be my issue as well since I see that often mentioned (difference though being most of the folks I see with this issue are on Intel drivers while Iā€™m on AMD). I wonder if in my case even the most recent drivers are causing incompatibilities with recent versions of Citra.

I also tried to revert to old versions or see if it could work on the canary build somehow and neither seem to work unfortunately. Reinstalling seems to have not worked either so Iā€™m sort of stumped on what I can at least do on my end.

34

Your drivers are up to date. So this is likely an issue with your GPU + the newest drivers and Citra. Given that there was already an architectural issue with your GPU and Citra in the past, Iā€™m assuming that the new drivers havenā€™t actually fixed that. Hmmm, could you join the Citra Discord server and test out the WIP Vulkan build with this game? Iā€™m wondering whether this architectural issue with your GPU is only related to OpenGL. If it is, Vulkan would maybe fix this for you: Citra

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citra_log.txt (42.1 KB)

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GL_VERSION: 4.3.0 - Build 27.20.100.8935
^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from IntelĀ® Graphics ā€“ Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.

If the issue persists, try deactivating your mod.

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citra_log.txt.old.txt (29.7 KB)

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GL_VERSION: 4.3.0 - Build 27.20.100.8935
^ This driver is out of date. To update, download and install gfx_win_101.3790_101.2114.exe from IntelĀ® Graphics ā€“ Windows* DCH Drivers
Mirror download: https://downloadmirror.intel.com/751359/gfx_win_101.3790_101.2114.exe

Let me know if you encounter any issues during the installation.

39

Iā€™m having the same problem on my steamdeck. I have already tried reinstalling citra as well as clearing the Shader Cache and I am still greeted with a black screen. Citra had been working as of yesterday
citra_log.txt (891.9 KB)

40

i am playing pokemon omega ruby and it does not work

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Please try without the use of mods.