Citra black screen

Citra Support
1

Issue:
Enter a description of your issue here, in full detail.
I played Pokemon Moon last night and everything was in perfect order, this morning when I launched Citra and opened Pokemon Moon the screen was black and I couldn’t do anything. I tried disabling the Hardware Shader but it didn’t work.

System Information

  • Operating System: Windows 7 Ultimate
  • CPU: Intel Core 2 Quad Q8300 2.5GHz
  • GPU: Nvidia GeForce GTX 560
  • Citra Version (found in title bar): Nightly 1282
  • Game: Pokemon Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    citra_report
    citra_report1052×711 26 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (4.0 KB)

2

System Information for Support

Client Version                                Nightly 1282 HEAD-bb776e2
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.