Citra blackscreen with sound

Issue:
i run citra emulator and it blackscreen with sound

System Information

  • Operating System:
  • CPU: amd fx ™-6300 six- Core processor
  • GPU: amd radeon 7700 series
  • Citra Version 1465
  • Game: pokemon alpha sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
[ 0.003481] Config core/settings.cpp:LogSettings:76: Citra Configuration:
[ 0.003500] Config core/settings.cpp:LogSetting:72: Core_UseCpuJit: true
[ 0.003503] Config core/settings.cpp:LogSetting:72: Renderer_UseGLES: false
[ 0.003509] Config core/settings.cpp:LogSetting:72: Renderer_UseHwRenderer: false
[ 0.003511] Config core/settings.cpp:LogSetting:72: Renderer_UseHwShader: false
[ 0.003514] Config core/settings.cpp:LogSetting:72: Renderer_ShadersAccurateMul: false
[ 0.003516] Config core/settings.cpp:LogSetting:72: Renderer_UseShaderJit: false
[ 0.003522] Config core/settings.cpp:LogSetting:72: Renderer_UseResolutionFactor: 1
[ 0.003526] Config core/settings.cpp:LogSetting:72: Renderer_UseFrameLimit: true
[ 0.003529] Config core/settings.cpp:LogSetting:72: Renderer_FrameLimit: 100
[ 0.003532] Config core/settings.cpp:LogSetting:72: Renderer_PostProcessingShader: none (builtin)
[ 0.003534] Config core/settings.cpp:LogSetting:72: Renderer_FilterMode: true
[ 0.003536] Config core/settings.cpp:LogSetting:72: Renderer_TextureFilterName: none
[ 0.003538] Config core/settings.cpp:LogSetting:72: Stereoscopy_Render3d: 0
[ 0.003541] Config core/settings.cpp:LogSetting:72: Stereoscopy_Factor3d: 0
[ 0.003543] Config core/settings.cpp:LogSetting:72: Layout_LayoutOption: 0
[ 0.003545] Config core/settings.cpp:LogSetting:72: Layout_SwapScreen: false
[ 0.003547] Config core/settings.cpp:LogSetting:72: Layout_UprightScreen: false
[ 0.003549] Config core/settings.cpp:LogSetting:72: Utility_DumpTextures: false
[ 0.003563] Config core/settings.cpp:LogSetting:72: Utility_CustomTextures: true
[ 0.003565] Config core/settings.cpp:LogSetting:72: Utility_UseDiskShaderCache: false
[ 0.003568] Config core/settings.cpp:LogSetting:72: Audio_EnableDspLle: false
[ 0.003570] Config core/settings.cpp:LogSetting:72: Audio_EnableDspLleMultithread: false
[ 0.003573] Config core/settings.cpp:LogSetting:72: Audio_OutputEngine: auto
[ 0.003575] Config core/settings.cpp:LogSetting:72: Audio_EnableAudioStretching: true
[ 0.003578] Config core/settings.cpp:LogSetting:72: Audio_OutputDevice: auto
[ 0.003580] Config core/settings.cpp:LogSetting:72: Audio_InputDeviceType: 0
[ 0.003582] Config core/settings.cpp:LogSetting:72: Audio_InputDevice: Default
[ 0.003585] Config core/settings.cpp:LogSetting:72: Camera_OuterRightName: blank
[ 0.003587] Config core/settings.cpp:LogSetting:72: Camera_OuterRightConfig:
[ 0.003589] Config core/settings.cpp:LogSetting:72: Camera_OuterRightFlip: 0
[ 0.003592] Config core/settings.cpp:LogSetting:72: Camera_InnerName: blank
[ 0.003594] Config core/settings.cpp:LogSetting:72: Camera_InnerConfig:
[ 0.003597] Config core/settings.cpp:LogSetting:72: Camera_InnerFlip: 0
[ 0.003599] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftName: blank
[ 0.003601] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftConfig:
[ 0.003604] Config core/settings.cpp:LogSetting:72: Camera_OuterLeftFlip: 0
[ 0.003607] Config core/settings.cpp:LogSetting:72: DataStorage_UseVirtualSd: true
[ 0.003608] Config core/settings.cpp:LogSetting:72: System_IsNew3ds: true
[ 0.003617] Config core/settings.cpp:LogSetting:72: System_RegionValue: -1
[ 0.003619] Config core/settings.cpp:LogSetting:72: Debugging_UseGdbstub: false
[ 0.003622] Config core/settings.cpp:LogSetting:72: Debugging_GdbstubPort: 24689
[ 0.171859] Input input_common/udp/client.cpp:StartCommunication:198: Starting communication with UDP input server on 127.0.0.1:26760
[ 0.533723] Frontend citra_qt/main.cpp:GMainWindow:184: Citra Version: Nightly 1465 | HEAD-23921e3
[ 0.533736] Frontend citra_qt/main.cpp:GMainWindow:186: Host CPU: AMD FX™-6300 Six-Core Processor
[ 0.533758] Frontend citra_qt/main.cpp:GMainWindow:188: Host OS: Windows 8.1 (6.3)
[ 0.560320] Frontend citra_qt/main.cpp:CheckForUpdates:748: Update check started
[ 0.560808] Service.FS core/file_sys/ncch_container.cpp:Load:137: Loading NCCH from file E:/02. YONATAN/3DS/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted.3ds
[ 0.561022] Service.FS core/file_sys/ncch_container.cpp:Load:137: Loading NCCH from file C:\Users\Agilpratama01\AppData\Roaming/Citra/nand/00000000000000000000000000000000/title/00040138/00000003/content/00000000.app
[ 0.561415] Service.FS core/file_sys/ncch_container.cpp:Load:200: Secure1 KeyX missing
[ 0.561424] Service.FS core/file_sys/ncch_container.cpp:Load:214: Secure2 KeyX missing
[ 0.561434] Service.FS core/file_sys/ncch_container.cpp:Load:301: NCCH is marked as encrypted but with decrypted exheader. Force no crypto scheme.
[ 0.561637] Service.FS core/file_sys/ncch_container.cpp:Load:137: Loading NCCH from file E:/02. YONATAN/3DS/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted.3ds
[ 0.561642] Service.FS core/file_sys/ncch_container.cpp:Load:137: Loading NCCH from file E:/02. YONATAN/3DS/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted.3ds
[ 0.561737] Service.FS core/file_sys/ncch_container.cpp:Load:137: Loading NCCH from file E:/02. YONATAN/3DS/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted/1324 - Pokemon Alpha Sapphire (Europe) (En,Ja,Fr,De,Es,It,Ko) Decrypted.3ds
[ 1.936584] Frontend citra_qt/main.cpp:OnUpdateFound:761: No updates found
[ 24.501944] Config core/settings.cpp:LogSettings:76: Citra Configuration:
[ 24.501954] Config core/settings.cpp:LogSetting:72: Core_UseCpuJit: true
[ 24.501958] Config core/settings.cpp:LogSetting:72: Renderer_UseGLES: false
[ 24.501960] Config core/settings.cpp:LogSetting:72: Renderer_UseHwRenderer: false
[ 24.501962] Config core/settings.cpp:LogSetting:72: Renderer_UseHwShader: false
[ 24.501964] Config core/settings.cpp:LogSetting:72: Renderer_ShadersAccurateMul: false
[ 24.501967] Config core/settings.cpp:LogSetting:72: Renderer_UseShaderJit: false

https://community.citra-emu.org/t/how-to-upload-the-log-file/296

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Follow the link to upload the log file here, if it says it’s too big try upload the contents to pastebin or zip it and upload to like Google Drive then link it here.