Citra Canary 1851 Black Screen

Every time I open my game, when I press start on the game menu the screen goes black. I’ve looked at everything to help this but it never works.

System Information

  • Operating System: Windows 10 Home 64-bit (10.0, Build 18362
  • CPU: Intel® Core™ i7-8565U
    CPU @ 1.80GHz 1.99 GHz
  • GPU: Intel® UHD Graphics Family
  • Citra Version (found in title bar): Canary 1851
  • Game: Miitopia
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (4.0 KB)

In order to save a copy of the log, follow this guide:

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Your settings are a mess right now, could you please go to emulation>configuration>general>select Reset All Settings?
Try to see if your game runs after that first.

Yeah sorry for the late response,but it still has the black screen problem is there anything else?

The log you posted earlier is incomplete, make sure you follow the steps carefully:

  1. Open citra and go to emulation>configuration>general>debug>select open citra folder. Now keep that open in the background.
  2. Launch your game and encounter the problem/crash/slowdown and close citra if it it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.
    Hopefully that will give us some more information to work with.

citra_log.txt (67.5 KB)

System Information for Support

Client Version                                Canary 1851 HEAD-e44a132
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics 620
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Hi, please try this:

  1. Open Citra then go to File->Open Citra Folder
  2. Open shaders folder then delete the opengl folder if it is there.
  3. Emulation->Configure… then click on Graphics on the left
  4. Click on the Advanced tab and turn on Accurate Multiplication

The Disk Shader Cache currently has a bug when Accurate Multiplication is turned off causing it to load all shaders slowly from zero every time you start the game and makes the precompiled cache extrememly large + the RAM usage skyrockets until you crash.

Unfortunately, that didn’t work either.

Yea, I just looked at your log and found a bunch of unmapped reads. You’ll have to redump your game.
Please follow our guides to redump it:
For Cartridges:
For Installed Titles:
Make sure you have enough room on your SD-card.