Citra canary build crashing

#1

crash.
Crash Everytime i tried to run a game.

System Information

  • Operating System: window 7
  • CPU: intel® Core™ i5-3337U CPU @ 1.80GHz
  • GPU:
  • Citra Version (found in title bar): lastest
  • Game: pokemon x , rune factory 4
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log<a class=“attachment”
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (20.4 KB)

#2

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like
#3

Umm… can you give us some more details ? It’s really vague right now.

What OS ? What game are you running ? How did the crash happen ? Is it crashing everytime or just once ?

1 Like
#4

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#5

It’s still crashing i already enabled it

#6

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#7

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#8

@Ventus_Vivid, forget what the bot is saying.

Please answer my questions.
What OS? What game?
How did the crash happen?
Does it happen for only that game or for all games?

#9

Your driver is extremely outdated, it’s from 2012.

Since you are using a laptop, install this driver by downloading the .zip version: https://downloadcenter.intel.com/download/28164/Intel-Graphics-Driver-for-Windows-15-33-?product=72055 then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

#10

Thanks i will try to download it soon

#11
  • Operating System: window 7
  • CPU: intel® Core™ i5-3337U CPU @ 1.80GHz
  • GPU:
  • Citra Version (found in title bar): lastest
  • Game: pokemon x , rune factory 4
    It’s keep on crashing whenever i tried to run a game
#12

whats driver should i install???

#13

I gave you a link :stuck_out_tongue:

image

Then follow the howtogeeks guide to install it which I also linked in my previous message.

1 Like
#14

Thank you very much. I appreciate your help.

#15

its really working. Thanks for your time and helps. I appreciate it. Now i can run the game easily.