Citra canary build crashing

crash.
Crash Everytime i tried to run a game.

System Information

  • Operating System: window 7
  • CPU: intel® Core™ i5-3337U CPU @ 1.80GHz
  • GPU:
  • Citra Version (found in title bar): lastest
  • Game: pokemon x , rune factory 4
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log<a class=“attachment”
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296citra_log.txt (20.4 KB)

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
1 Like

Umm… can you give us some more details ? It’s really vague right now.

What OS ? What game are you running ? How did the crash happen ? Is it crashing everytime or just once ?

1 Like

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

It’s still crashing i already enabled it

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [ ]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Canary 1346 HEAD-26314ac
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [ ]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

@Ventus_Vivid, forget what the bot is saying.

Please answer my questions.
What OS? What game?
How did the crash happen?
Does it happen for only that game or for all games?

Your driver is extremely outdated, it’s from 2012.

Since you are using a laptop, install this driver by downloading the .zip version: https://downloadcenter.intel.com/download/28164/Intel-Graphics-Driver-for-Windows-15-33-?product=72055 then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Thanks i will try to download it soon

  • Operating System: window 7
  • CPU: intel® Core™ i5-3337U CPU @ 1.80GHz
  • GPU:
  • Citra Version (found in title bar): lastest
  • Game: pokemon x , rune factory 4
    It’s keep on crashing whenever i tried to run a game

whats driver should i install???

I gave you a link :stuck_out_tongue:

image

Then follow the howtogeeks guide to install it which I also linked in my previous message.

1 Like

Thank you very much. I appreciate your help.

its really working. Thanks for your time and helps. I appreciate it. Now i can run the game easily.