Citra Canary doesn't open after update - Help!

#1

The Citra Canary isn’t opening but appears on Task Manager but after 1 second are suspended. It doesn’t even open the emulator. I tried to unistall, to delete the Roaming Citra folder and nothing happens

Here is the screenshot from Task Manager (please ignore the portuguese language. On the red mark, “Suspenso” means “Suspended”)

Please, help me!

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

I have the same problem

#4

Here is the log

citra_log.txt (98 Bytes)

#5

We are currently working on a fix. Please be patient until we get it pushed out very soon.

2 Likes
#6

Yeah i know you, you were in the same server as i on Pokemon X

1 Like
#7

Latest Citra Canary can’t start maybe because of problematic .dll in citra folder.

Logs copied from Event Viewer

citra_crash.txt (1.2 KB)

#8

no. we already figured out what the issue is and are working to fix it.

2 Likes
#9

I thought the problem was with my PC… ;-;

#10

We have a fix now.

If you have Nightly installed, update Citra from there.
If not, you need to go to %localappdata%, go to the Citra folder and run the maintenancetool.exe. There you can update Canary to fix the issue.

Sorry for the inconvenience!

1 Like
#11

NICE, It’s working now, thanks!