Citra Canary doesn't open on Mac Catalina after today's update. It worked fine until then

Citra Support
#1

Issue:
Citra Canary not opened “because of a problem”

System Information

  • Operating System: MacOSX Catalina 10.15.5
  • CPU: 2,6 GHz 6-Core Intel Core i7
  • GPU: AMD Radeon Pro 5300M 4 GB Intel UHD Graphics 630 1536 MB
  • Citra Version (found in title bar): Canary, Can’t even open, but it was today’s (22 Oct) Update
  • Game: •••
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot 2020-10-22 at 11.52.57
    Screenshot 2020-10-22 at 11.52.571996×1596 397 KB

Diagnostic Log
Log wasn’t able because citra didn’t even open. Pasting details from apple’s dialog:

Process: citra-qt [3130]
Path: /Applications/CitraC/*/citra-qt.app/Contents/MacOS/citra-qt
Identifier: com.citra-emu.citra
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: citra-qt [3130]
User ID: 501

Date/Time: 2020-10-22 11:52:29.725 +0200
OS Version: Mac OS X 10.15.5 (19F96)
Report Version: 12
Bridge OS Version: 4.5 (17P5290)
Anonymous UUID: 20C1CC69-5EE6-A799-A8E4-54D9DDA4FA0E

Sleep/Wake UUID: 7EF1D891-B8BE-433C-8D90-DB0464C9DA45

Time Awake Since Boot: 9200 seconds
Time Since Wake: 980 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:
dyld: launch, loading dependent libraries

Dyld Error Message:
Library not loaded: @rpath/libc++abi.1.dylib
Referenced from: /Applications/CitraC/canary/citra-qt.app/Contents/Frameworks/libc++.1.0.dylib
Reason: image not found

#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

#3

I was not able to find the log file in my mac.
Not even searching for the file name.

#4

Is there any way I can revert the install to an older version? The rom I was using doesn’t run on Nightly

#5

Okay, so, apparently, there’s nobody willing to at least answer. Is anything else I can do to help the developer reach a fix? Is the answer not coming because it’s a mac issue? Should I just give up?

#6

Well I didn’t asnwer because I’m not at all familiar with MacOS. The mac builds in general have bunches of weird stuff happening all the time, making diagnosing a problem nigh impossible for me.

Try downloading this citra-osx-20201004-1c8461f.tar.gz and unpack it, then inside the unpacked folder, create a folder called user in the same place that you can find citra-qt.
Now try running citra-qt.

2 Likes
#8

It worked, even though this is the nightly, right?
Thank you.

#9

I am having the same problem, and it is not working. Do I make the user folder in the unpacked folder, or in another folder?

#10

In the unpacked folder