Citra Canary Game Crash

Citra Support
#1

Issue:
Enter a description of your issue here, in full detail.
Game keeps crashing, even if i try to reset the settings.

System Information

  • Operating System: macOS High Sierrea
  • CPU: 2.5 GHz Intel Core i5
  • GPU: 8 GB 1600 MHz DDr3
  • Citra Version (found in title bar): Canary
  • Game: Skylanders TrapTeam
  • Screenshot of Issue (include the full Citra window including titlebar):
    citra_log.txt (9.9 KB)

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

sorry if i upload this thread again, i didnt realise i could edit it again but i deleted it. Also here is the log file if i did something wrong citra_log.txt (18.7 KB)

#4

System Information for Support

Client Version                                Canary 1787 HEAD-408778a
Operating System                              macOS High Sierra (10.13)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel HD Graphics 4000 OpenGL Engine
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#5

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

#6

i am trying right now!

#8

System Information for Support

Client Version                                Nightly 1392 HEAD-ddb7ead
Operating System                              macOS High Sierra (10.13)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             Intel HD Graphics 4000 OpenGL Engine
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.