Citra Canary wont even open?


#1

Issue:
When I used the installer for canary the shortcut didn’t work so i found the qt exe and ran it. The window that popped up says “This application failed to start because it could not find or load the QT platform plugin"windows” in “”."
Reinstalling the application may fix this problem.

I’ve tried reinstalling multiple times with no success.

System Information

  • Operating System: Windows 10
  • CPU: Ryzen 7 1700x
  • GPU: GTX 1070
  • Citra Version (found in title bar): Canary 491
  • Game: Any
  • Screenshot of Issue (include the full Citra window including titlebar):
    citra%20error

Diagnostic Log
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In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296


#3

im getting the same after update


#4

The same problem after the update.


#5

this is fixed in 492. open the maintenencetool and choose update. the shortcut will be fixed shortly hopefully. you can find the maintenence tool in the “Add/Remove a program” in windows. Just choose “modify” in there


#6

The issue has been fixed for me by updating to 492.


#7

just pushed an update to try and fix the shortcut as well. will report back when thats done.


#8

shortcut is fixed in 493