Citra can't run games

Citra Support
#1

Issue:
After selecting pokemon y language it just crash

System Information

  • Operating System: Windows 11 Pro
  • CPU: Intel(R) Core™ i7-8700 CPU @ 3.20GHz 3.19 GHz
  • GPU: Intel(R) UHD Graphics 630
  • Citra Version (found in title bar): Nightly 1828
  • Game: Pokemon y
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1600×851 15.5 KB

Diagnostic Log
citra_log.txt (4.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.