Citra closes as soon as I launch a game

Issue:
After playing a bit of UltraSun, it ended up crashing and when I tried to reopen it, it opened a black screen then proceeded to close. When the game was actually running, I didn’t mess with the settings other than speed and controls.

System Information

  • Operating System: Windows 10 64-bit
  • CPU: AMD Ryzen 5 2600X 3.6 GHz 6-Core Processor
  • GPU: Asus GeForce RTX 2070 8 GB STRIX GAMING OC Video Card
  • Citra Version (found in title bar): Citra Nightly 1319
  • Game: Pokemon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (27.1 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

Edit: Citrabot mentioned that enabling “accurate multiplication”, so I just enabled that, but it didn’t change anything.

System Information for Support

Client Version                                Nightly 1319 HEAD-76aec4d
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce RTX 2070/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1319 HEAD-76aec4d
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce RTX 2070/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

System Information for Support

Client Version                                Nightly 1319 HEAD-76aec4d
OpenGL Vendor                                 NVIDIA Corporation
OpenGL Renderer                               GeForce RTX 2070/PCIe/SSE2
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [x]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I can see you have cheats enabled, try with them off and see if that fixes it. It did for this guy: Citra crashes when I try to do anything

1 Like

oh epic, big brain. Thanks, apparently the view iv/ev thing was making it unable to run.

1 Like