Citra closes/crashes when attempt to play a game

Citra Support
1

Issue:
Like the title says, Citra crashes/closes itself whenever I try to run a rom.
It worked fine a few days ago (exept I couldn’t play on 30fps due my gpu) but now I can’t even try to play because of the instant crash/close.
Did it got messed up after my GPU update I made yesterday?

I have to admit, I’m not that familiar with Computer stuff ^^;

System Information

  • Operating System: Windows 11

  • CPU: Intel(R) Core™ i7-6700K CPU @ 4.00GHz 4.01 GHz

  • GPU: AMD Radeon RX 5600 XT

  • Citra Version (found in title bar): Citra Nightly 1776

  • Game: all

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (22.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 1776   HEAD-6764264
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            AMD Radeon RX 5600 XT
GPU Driver Version                           22.7.1.220725
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                2
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Please enable the Vsync option if you are experiencing screen tearing.
  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.
3

I’ve re-install the whole Emulator and tried to start a game (because it didn’t let me to open the cheats so I could disable them), but it still instant crashes/closes while it tries to load the game.
I looked up into the log and it got an error with linking shader or something, so it probably has to do something with my latest update of my GPU Driver :frowning:

4

Thanks to the fact that you said that the amd update did not work for you, I tried to download the previous version of amd adrenaline 22.6.1 and now it works fine.

This is the link in case you want to download the previous version

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-6-1

5

Download canary citra. Citra nightlin doesn’t work with “Adrenalin 22.7.1” drivers but otherwise you get a performance boost when using Citra canary.

6

that worked for me, thank you very much :slight_smile:

7

citra_log.txt (59.8 KB)

8

System Information for Support

Client Version                               Nightly 1778   HEAD-a51b1cd
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 3 3200G with Radeon Vega Graphics     | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            AMD Radeon(TM) Vega 8 Graphics
GPU Driver Version                           22.7.1.220725
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
9

Download citra canary. Citra nightlin doesn’t work with “Adrenalin 22.7.1” drivers but otherwise you get a performance boost when using Citra canary. x2

10

citra_log.txt (35.9 KB)

11

System Information for Support

Client Version                               Canary 2198   HEAD-17ac375
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 3 2300U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 3.3.1
Graphics Renderer                            AMD Radeon(TM) Vega 6 Graphics
GPU Driver Version                           19.40.42 26.20.14042.2
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

12

Update the graphics drivers to version “Adrenalin 22.7.1” and download citra canary, that will solve your problem while increasing the performance of citra.

13

citra_log.txt (59.8 KB)

14

AMD’s new GPU driver requires a workaround that is only present in Canary for now. Please use that in the meantime.

15

Hi there,

I have a problem where Citra just closes down when I load a save state file. Before it had no problems but when I installed the new Citra update, this happens. The game runs fine if I don’t use save states but I’m already so far in, I don’t want to restart.
citra_log.txt (41.6 KB)

16

Save states are not recommended to be used as your main saving method. They are a lot more unstable than in-game save files and are thus only recommended to be used within single gaming sessions, not beyond them.

Aside from that, to recover your save state’s data, follow these steps:
Download citra-windows-mingw-20230216-bb8dde8.7z from Release nightly-1843 · citra-emu/citra-nightly · GitHub
Extract using winrar or 7zip, then run the citra-qt(.exe) found inside of the extracted folder. Load your game, load your save state, and save in-game. Now you can continue playing on the latest Citra builds.

17

Perfect thank you so much ! I’ll definitely be saving in game from now on after this. Thank you for the support.

1 Like
18

i’m trying to play pokemon Y and at first it worked, i played for a copule minutes and when i came back the game won’t open, and crashed after i dobule click it
citra_log.txt (18.9 KB)

citra_log.txt.old.txt (13.3 KB)

19

Go to File>Open Citra Folder. Delete the shaders folder found here, then try your game again.

1 Like
20

citra_log.txt (3.8 MB)

Trying Legend of Zelda Ocarina of time.
It booted up fine yesterday but now it won’t go past the loading screen.