Citra Closes itself when trying to load sonic gens

Issue:
Citra closes when Running sonic gens

System Information

  • Operating System: Windows 10 (Build: 19044)
  • CPU: Ryzen 5 3500U Pro series (High end)
  • GPU: Radeon vega 8 (APU)
  • Citra Version (found in title bar): 1778
  • Game: Sonic generations
  • Screenshot of Issue (include the full Citra window including titlebar): no screenshot, Video only of issue 2022 08 09 142657 - YouTube

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (27.5 KB)

System Information for Support

Client Version                               Nightly 1778   HEAD-a51b1cd
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            AMD Radeon(TM) Vega 8 Graphics
GPU Driver Version                           22.7.1.220725
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

Those are sadly not with my issues but, my apu does handle opengl very fine, (Tested with linux) so no slowdowns may happen. The only issue is the emulation itself

System Information for Support

Client Version                               Nightly 1778   HEAD-a51b1cd
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            AMD Radeon(TM) Vega 8 Graphics
GPU Driver Version                           22.7.1.220725
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [ ]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
  • Please enable the Vsync option if you are experiencing screen tearing.

bruh the bot aint gonna help how do i call support for real people.

Hi, the new AMD GPU driver that was recently released required some workarounds on our part to make it function properly with Citra. The workaround is currently available in the latest Citra Canary builds, so please use that for now.

Keep in mind that we’re all volunteers here. We get to people as soon as we’re available but that can sometimes take a some time. Sorry for the inconvenience.

This build of canary does work perfectly and i was able to play the first 2 levels of sonic generations, The 2 levels after that dont work yet as the canarly build of citra is unoptimized and. even when i shut off the accurate multiplier (Which creates more fps issues when off) Was intended to be off for the Optimization, As for that, I do have disk cache off for better Speed on the game. Yet when the final build does get released i will check and make sure the emulator works by then, A bit better

  • Thanks, Bonnie bonnie