Citra closes when i play games on it for a short time

Citra Support
#1

I updated my RAM recently and proceeded to complete some games that I had yet to finish like Mario & Luigi Superstar Saga, Persona Q1 and Q2, but sometimes they closed in the intro or in the case of Mario & Luigi it closes when it wants.
It should be noted that this did not happen before, help pls
citra_log.txt (4.9 KB)

#2

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

It seems you accidentally reopened Citra before uploading citra_log.txt which would clear the log. Redo the steps to get a new log and make sure you have started the game before you close Citra.

1 Like
#4

now it won’t let me emulate anything it just freezes
citra_log.txt (4.9 KB)

#5

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#6

Do these steps to make sure it catches the issue:

  1. Open Citra then File->Open Citra Folder then open log folder (keep this open in the background, do not close the folder).
  2. Start the game, after you see the issue close Citra.
  3. Reupload the log here.

You can also upload citra_log.txt.old.txt

#7

citra_log.txt (1.1 MB)

#8

System Information for Support

Client Version                                Nightly 1694 HEAD-e6c479f
Operating System                              Windows 10 (10.0)
CPU                                                   Intel(R) Core(TM) i3-3240 CPU @ 3.40GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 2500
GPU Driver Version                            10.18.10.4252
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

#9

Do you know if you have a graphics card in your computer? Or do you only have integrated graphics? You can check in Device Manager under Display adapters if you have more than Intel HD Graphics 2500.

#10

nope, only Integrated graphics

#11

GPU Driver Version: 10.18.10.4252

This driver is outdated, you will need to update it.

Download win64_15.33.53.5161.zip from https://downloadcenter.intel.com/download/29969/Intel-Graphics-Driver-for-Windows-15-33-
direct link: https://downloadmirror.intel.com/29969/a08/win64_15.33.53.5161.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Your iGPU has driver bugs so you should use this older build until you buy an Nvidia graphics card (like a GT 1030 GDDR5 version) or a new computer: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392

#12

Ok thanks
What surprises me is that it did not happen before

#13

Those driver bugs are finicky. Sometimes people can play for half a year without running into them. Then one day, they suddenly can’t launch any games anymore.
Like tywald said though, you have the option of adding a cheap NVIDIA GPU to your system to get around this issue.