Citra closes when I try to open MHXX, MHG and also when I try to create a new game in MH4U

Issue:
Enter a description of your issue here, in full detail.

My problem is when I try to open the MHXX in citra automatically stays black and closes, after trying several times, I tried with the MHG and the same thing happened, as last attempt I tried with the MH4U, and the game started without problems but when I tried to create a new game, the game froze and the Citra closed.

System Information

  • Operating System: Window 10 Pro
  • CPU: Intel® Core™ i5-3210M 2.50GHz
  • GPU: Intel® HD Graphics 4000
  • Citra Version (found in title bar): Citra Canary 1851 - Citra Nightly 1623
  • Game: Monster Hunter XX, Monster Hunter G and Monster Hunter 4 Ultimate
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

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citra_log.txt (12.0 KB)

https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

System Information for Support

Client Version                                Canary 1851 HEAD-e44a132
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

citra_log.txt (11.1 KB)

I already updated the drivers but for my GPU it is the last version.

System Information for Support

Client Version                                Canary 1851 HEAD-e44a132
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

I already have the latest GPU driver.

The bot is dumb sometime when it comes to old GPU’s, ignore it.
Please try disabling New 3DS Mode in emulation>configuration

This was only released on the PS2 and Wii, unless you actually mean Monster Hunter Generations (MHGen).

Upload logs when you try to start the other games as well.

Sorry for the delay.

try to disable the “new 3DS” and this happens when I open MHXX.
citra_log.txt (15.7 KB)

Sorry, you are right I am talking about the MHGen, and here is the log when I open it.
citra_log.txt (10.8 KB)

and this is when I try to play MH4U:
citra_log.txt (24.1 KB)

erify that it was not the ROM, a friend has the same and he can play without problems.

System Information for Support

Client Version                                Canary 1851 HEAD-e44a132
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

System Information for Support

Client Version                                Canary 1851 HEAD-e44a132
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

System Information for Support

Client Version                                Canary 1851 HEAD-e44a132
Operating System                              Windows 10 (10.0)
CPU                                                  Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                            10.18.10.5146
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Ok, Intel HD 4000 has driver bugs. Try this version https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392. You will most likely be stuck on this version until you upgrade your computer.

1 Like

Sorry I’m late, it worked for me and the games work for me thanks, but they are very slow, is there any way to make them go more smoothly?

1 Like

Your old laptop is pretty slow in general so not really.