Citra Crash after running rom

Issue
Whenever I run a ROM on Citra, it just crashes. Besides the information below, I also have OpenGl 4.0 which is higher than the requirement needed (OpenGl 3.3). Please solve my problem so that I can play Citra, especially Pokemon.

System Information

  • Operating System: Windows 8
  • CPU: i3 3110M 2.40 GHz
  • GPU: Intel HD Graphics 4000
  • Citra Version (found in title bar): Nightly 1280 , Canary 1370 (both lastest)
  • Screenshot of Issue (include the full Citra window including titlebar):
    *Game: Omega Ruby

Diagnostic Log
citra_log.txt (20.9 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1280 HEAD-73bf92f
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics 4000
OpenGL Version                                3.3.0
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

Should I enable Hardware Shader or Accurate Multiplicaion on Log or in the Emulation window. Also, I have OpenGl 4.0 and not 3.3.

Your GPU driver is outdated, download and install the latest from Intel’s website.

I enabled Accurate Multiplication but still it crashes :confused:

Is it free or not? I dont have a credit card :stuck_out_tongue:

Ok i am installing it but will it work and what will be the solution if this also doesnt work.

Disable ‘Enable Hardware Shader’ before launching the game if updating your GPU driver doesn’t work.

I have downloaded the driver but it doesnt open for installation

What should i do, it doesnt open for installation

Your driver is outdated, download the .zip version(win64_15.33.48.5069.zip) from: https://downloadcenter.intel.com/download/28799/Intel-Graphics-Driver-for-Windows-15-33-?product=65700
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

i will give a try but if still it doesn’t work then what should i do.

Thanks to all of you who helped me out, @tywald and @bio3c

It works very good, enjoying the gameplay :smiley:

1 Like

And one more thing, there are black spots on male character’s face in pokemon X or Y. How to fix that.

That black spots is for everyone ,there’s no way you can remove them,oh you can stop palying if it bothers you tho

By the way, thanks for all the hard work put into making Citra and solving my problem.

I hope there is a fix soon.