Citra crash before game starting

Issue:
Enter a description of your issue here, in full detail.

Hi, I’m trying to play fire emblem shadows of valentia but when i load the rom the application suddenly closes without any error message

System Information

  • Operating System: windows 10 64x bit
  • CPU: Intel(R) Core™ i7-7500U CPU @ 2.70GHz
  • GPU: NVIDIA GeForce 920MX
  • Citra Version (found in title bar): Nightly 1788
  • Game: Fire Emblem Echoes - Shadows of Valentia
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (7.2 KB)

Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                               Nightly 1788   HEAD-030ecaa
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            GeForce 920MX/PCIe/SSE2
GPU Driver Version                           451.67
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA

citra_log.txt (6.7 KB)

ok so I updated the driver but I’m still facing the same issue

System Information for Support

Client Version                               Nightly 1788   HEAD-030ecaa
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            NVIDIA GeForce 920MX/PCIe/SSE2
GPU Driver Version                           517.48
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

System Information for Support

Client Version                               Nightly 1788   HEAD-030ecaa
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            GeForce 920MX/PCIe/SSE2
GPU Driver Version                           451.67
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from NVIDIA’s website. Official Drivers | NVIDIA

yeah so I looked at some other comments and I thought maybe I should delete the OpenGL folder in the shader folder, but the shader folder is empty, anyways I’m still getting the same log.

citra_log.txt (6.7 KB)

System Information for Support

Client Version                               Nightly 1788   HEAD-030ecaa
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            NVIDIA GeForce 920MX/PCIe/SSE2
GPU Driver Version                           517.48
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

Try out a portable Citra build, to rule out any other issues with your current Citra set-up:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it wherever you wish. Inside the extracted nightly-mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder and run your game. If you encounter the same issue, upload a log file using the portable build.