Citra crash when going to the elevator en Samus Returns

citra_log.txt (2.8 MB)
Issue:
When going to the first elevator you found in the game Citra crash and stop the game.

System Information

  • Operating System: Windows 10 Pro

  • CPU: Intel(R) Core™ i7-10870H CPU @ 2.20GHz 2.21 GHz

  • GPU: NVIDIA RTX3070 Laptop GPU

  • Citra Version (found in title bar): Canary 1970

  • Game: Samus Returns

  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Canary 1970 HEAD-7ee5bf9
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 3070 Laptop GPU/PCIe/SSE2
GPU Driver Version                            466.77
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • You have cheats enabled. This might cause weird behaviour or crashes. Please disable them and retest if your game is experiencing bugs or crashes.

I have deactivated cheats with the same result.

Restart the game after you turn off the cheats as they can still be active. (Citra doesn’t write the old value back when you turn a cheat off).

Done, but still the same result. I’ve tried with the portable version too. No luck.

Please upload another log file.

https://www.filemail.com/d/cijiyzfztfppehj

There is a ton of unmapped read spam in your log file. Since we’ve ruled out the cheats causing this, your ROM is most likely corrupted. You’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

Another dump…same result.
citra_log.txt (3.2 MB)

System Information for Support

Client Version                                Canary 1970 HEAD-7ee5bf9
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-10870H CPU @ 2.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce RTX 3070 Laptop GPU/PCIe/SSE2
GPU Driver Version                            466.77
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I have played again form the beginning and this time is working. Thanks for everything.