Citra crash when Hardware Shader is enabled

Citra Support
#1

Issue:
If I use Hardware Shader the game goes really fast, but it freezes when I shoot an arrow most of times. I can hear the sound, but the image doesn’t move.

If I don’t use Hardware Shader the game doesn’t freeze, but it goes much more slower. I tried with older versions of Citra and has the same issue. Can someone please Help me?

Thank you in advance.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i5-4210U
  • GPU: Intel(R) HD Graphics Family
  • Citra Version: Citra Nightly 1816
  • Game: The Legend of Zelda Majora’s Mask 3D
  • Screenshot of Issue:

image
image940×723 69.2 KB

Diagnostic Log
citra_log.txt (19.4 KB)

#2

System Information for Support

Client Version                               Nightly 1816   HEAD-d117132
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 4400
GPU Driver Version                           20.19.15.5063
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Please enable the Vsync option if you are experiencing screen tearing.
#3

Try Canary version. Intel HD 4400 has a lot of driver bugs unfortunately :frowning:

#4

I updated y drivers and tried with Canary, still the same issue.

citra_log.txt (38.1 KB)

Maybe I should disable Hardware Shader and just endure the fps drops :c

#5

System Information for Support

Client Version                               Canary 2330   HEAD-bf469e3
Operating System                             Windows 10 Version 2009
CPU                                          Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 4400
GPU Driver Version                           20.19.15.5171
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [ ]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
#6

Can ignore the bot, you have the latest.

Yeah it’s unfortunate. There is a very old version which had “AMD hack” applied on all GPUs which fixed some games while broke others so if you want you can test that one. Nightly 860: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-860

#7

With nightly 860 the game is running perfectly. Thank you so much! :smiley:

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