Citra crash when launching game

every time I open acnl or any game it crashes before it can even load on acnl
Enter a description of your issue here, in full detail.
System Information

  • Operating System: windows 10
  • CPU: intel r pentium r cpu 2127u @ 1.90GHz
  • GPU:
  • Citra Version (found in title bar): nightly 1465
  • Game:
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (26.0 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

System Information for Support

Client Version                                Nightly 1465 HEAD-23921e3
OpenGL Vendor                                 Intel
OpenGL Renderer                               Intel(R) HD Graphics
OpenGL Version                                3.3.0
GPU Driver Version                            10.18.10.4358
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 -1

Here’s some issues I found with your log that might help.

Build 10.18.10.4358

These drivers are outdated, you need to update.

Download win64_15.33.50.5129.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=75191
direct link: https://downloadmirror.intel.com/29473/a08/win64_15.33.50.5129.zip

then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/


I have a feeling that the Welcome Amiibo update wasn’t dumped properly. Follow the guide below to dump it properly:


You should delete the old installation before installing it. Right click on the game in Citra, pick “open update data location” go up few levels to 0004000e folder and delete the folder with the game’s title ID: 00198e00. Then try install with the new dump, do not try with the old one.