Citra Crashes after opening ROM

Enter a description of your issue here, in full detail
I open Citra-qt and updated to 799, whenever I am in the main page and double-double click a Decrypted rom which I have used and played with a few days ago, now my Citra crashes about 2 seconds after I double-click it.

System Information

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

I tried to look at the log file and followed the steps but the Log file comes up as 0KB every time. Since I cannot upload the Log file I will upload a copy and paste of what it says in Event viewer if that helps.

Faulting module name: msvcrt.dll, version: 7.0.17134.1, time stamp: 0x5cbba6fd
Exception code: 0xc0000005
Fault offset: 0x000000000005d0d1
Faulting process id: 0x2754
Faulting application start time: 0x01d41a547dbe6095
Faulting application path: C:\Users\Henry\AppData\Local\Citra\nightly-mingw\citra-qt.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: 8c55554e-cc79-45e1-bf5a-1c271f50838a
Faulting package full name:
Faulting package-relative application ID:

In order to save a copy of the log, follow this guide:

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.

Can you try reinstalling Citra?

I have tried reinstalling Citra and using canary and sadly it didn’t help.

I have the same problem, since I updated to Version 799.
I opened the citra_log.txt but it’s empty.
I checked the command window, while starting the rom. There was written something like “starting citra…” and suddenly it crashed.

System Information
Windows 10 (64 bit)
Intel Core i7-4790K (CPU)
Nvidia GForce 6600 GTX (GPU)
Citra Version: 799
Games: Pokemon OR/AS

I solved my Problem.
With the last update (citra version 799) my settings in “system” tab were changed. So I changed them back to the original settings and it’s working now

1 Like

What are the original settings?

Please how look this informations with others pc ?

The installation of a new game helps you to cache all files from the game


What are “Original Settings?”

Mine are currently

Could you give us more details on what you mean by original settings?

I just changed it to the settings, which I had before that update.
It depends on which you had, so if they are different, change them to the settings which you had with citra version 798.
I guess everyone got his own settings, so it differ from user to user

This is my problem. Help mecitra_log.txt (4.5 KB)
Problem signature:
Problem Event Name: APPCRASH
Application Name: citra-qt.exe
Application Version:
Application Timestamp: 5ea9ef72
Fault Module Name: citra-qt.exe
Fault Module Version:
Fault Module Timestamp: 5ea9ef72
Exception Code: 80000003
Exception Offset: 0000000000c3f42e
OS Version: 6.1.7601.
Locale ID: 1054
Additional Information 1: 2b0a
Additional Information 2: 2b0a6d83a0306f5dac99b1448ff7dc4b
Additional Information 3: 7398
Additional Information 4: 7398334c71f266ece029531c7df0f173

System Information for Support

Client Version                                Nightly 1517 HEAD-64694b0
Operating System                              Windows 6.0
CPU                                                    Intel(R) Pentium(R) CPU G850 @ 2.90GHz
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable CPU JIT                                [x]
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             null
Enable Shader JIT                             [x]
Enable Vsync                                  null
System Region                                 [x]
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

I need help with this citra_log.txt (6.7 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I did not find anything wrong in your log file. Please wait for a moderator to assist.

It looks like you accidentally reopened Citra before uploading the log. The log gets cleared every time you open Citra. Have the log folder open in the background first, then start the game and when Citra closes, immediately upload a new log here.

1 Like

citra_log.txt (35.9 KB)

System Information for Support

Client Version                                Canary 1758 HEAD-9b0a1d1
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-4005U CPU @ 1.70GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4400
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.