Citra Crashes after opening ROM


Enter a description of your issue here, in full detail
I open Citra-qt and updated to 799, whenever I am in the main page and double-double click a Decrypted rom which I have used and played with a few days ago, now my Citra crashes about 2 seconds after I double-click it.

System Information

Diagnostic Log
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I tried to look at the log file and followed the steps but the Log file comes up as 0KB every time. Since I cannot upload the Log file I will upload a copy and paste of what it says in Event viewer if that helps.

Faulting module name: msvcrt.dll, version: 7.0.17134.1, time stamp: 0x5cbba6fd
Exception code: 0xc0000005
Fault offset: 0x000000000005d0d1
Faulting process id: 0x2754
Faulting application start time: 0x01d41a547dbe6095
Faulting application path: C:\Users\Henry\AppData\Local\Citra\nightly-mingw\citra-qt.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: 8c55554e-cc79-45e1-bf5a-1c271f50838a
Faulting package full name:
Faulting package-relative application ID:

In order to save a copy of the log, follow this guide:


In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.


Can you try reinstalling Citra?


I have tried reinstalling Citra and using canary and sadly it didn’t help.


I have the same problem, since I updated to Version 799.
I opened the citra_log.txt but it’s empty.
I checked the command window, while starting the rom. There was written something like “starting citra…” and suddenly it crashed.

System Information
Windows 10 (64 bit)
Intel Core i7-4790K (CPU)
Nvidia GForce 6600 GTX (GPU)
Citra Version: 799
Games: Pokemon OR/AS


I solved my Problem.
With the last update (citra version 799) my settings in “system” tab were changed. So I changed them back to the original settings and it’s working now

1 Like

What are the original settings?


Please how look this informations with others pc ?


The installation of a new game helps you to cache all files from the game



What are “Original Settings?”

Mine are currently


Could you give us more details on what you mean by original settings?


I just changed it to the settings, which I had before that update.
It depends on which you had, so if they are different, change them to the settings which you had with citra version 798.
I guess everyone got his own settings, so it differ from user to user