Issue:
Enter a description of your issue here, in full detail.
After the intro cutscene of Pokémon Ultra Sun, the screen zooms onto Alola and then flashes white. I suppose it’s normal but then it doesn’t proceed and after around 40 seconds Citra crashes.
System Information
- Operating System: Windows 10
- CPU: Intel(R) Core™ i5-6500 CPU @ 3.20GHz
- GPU: Radeon ™ RX 480 Graphics
- Citra Version (found in title bar): 1733
- Game: Pokémon Ultra Sun
- Screenshot of Issue (include the full Citra window including titlebar):
Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt (22.0 KB)
In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
System Information for Support
Client Version Nightly 1733 HEAD-8dfd9d3
Operating System Windows 10 (10.0)
CPU Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz | AVX2 | FMA
Graphics API OpenGL 3.3.1
Graphics Renderer Radeon (TM) RX 480 Graphics
GPU Driver Version 21.11.1 30.0.13033.1000
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region 2
Shader Disk Cache [x]
Here’s some issues I found with your log that might help.
- Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
Could you try out a portable build to rule out any issues with your current Citra installation:
Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it where ever you wish. Inside the extracted mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder.
