Citra crashes, flickering black squares

Citra Support
#1

Issue:
So I didn’t have this problem with other pokémon games, but here it is. I play Ultra Moon and it goes well, but after like 1 hour the game freezes. When I restart the game there are flickering black squares on the overworld screen, no matter how many times I reopen the game. It only stops when I restart my laptop.

System Information

  • Operating System: Windows 10
  • CPU: Intel® Core™ i3-1005G1 CPU @ 1.20GHz 1.19 GHz
  • GPU: Intel ® UHD Graphics
  • Citra Version (found in title bar): Canary 1936
  • Game: Pokémon Ultra Moon
  • Screenshot of Issue (include the full Citra window including titlebar):
    asklakades.PNG
    asklakades.PNG797×436 99.7 KB

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (123.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Canary 1936 HEAD-fbf379a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) UHD Graphics
GPU Driver Version                            27.20.100.8853
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

#3

Update the drivers: https://downloadcenter.intel.com/download/30148/Intel-Graphics-Windows-10-DCH-Drivers

If it doesn’t help, try install this:

#4

Is that site safe? I’ve installed the 2015, 2017 and 2019 versions before, do i need all of them?

#5

Yes it is safe, it is a bundle which includes all of the runtimes to make it more convenient than to grab each individually from Microsoft. You should run the .bat file then just click yes when the popup comes up for each of them. I ran this on my new PC build a few months ago.

You can also check the user in that thread what their solution was, they had the exact same problem as you.