Citra crashes immediately after opening any game

Kelton · January 3, 2021, 1:35pm

I already installed the most recent drive but
citra_log.txt (23.2 KB)

CitraBot · January 3, 2021, 1:35pm

System Information for Support

Client Version                                Nightly 1391 HEAD-8b1738a
Operating System                              Windows 8 (6.2)
CPU                                                   Intel(R) Celeron(R) CPU 1000M @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics
GPU Driver Version                            9.17.10.2867
CPU JIT                                       [ ]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. https://downloadcenter.intel.com/product/80939/Graphics-Drivers
CPU JIT should be enabled for the best performance. Please enable this option.

tywald · January 3, 2021, 2:14pm

Please refer to my previous post regarding updating from Windows 8 to 8.1.

Upload a new log after you have done that.

Menta · April 5, 2021, 3:04pm

Hello! im not a english native speaker so im trying to do my best. Well, i started playing Tomodachi life with citra nighly 1608 a week ago but then citra (abou 3 days ago) started to be so slow when I was starting the game and day ago started to literally closes when I tried to open Tomodachi life,also i started playing AC with the same citra and it works!(6.4 KB) I read the log and I want to know if i can fix it or no. Thanks! wish u the best guys
citra_log.txt (6.4 KB)

CitraBot · April 5, 2021, 3:04pm

System Information for Support

Client Version                                Nightly 1608 HEAD-a5fd11c
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [ ]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

tsktsk · April 7, 2021, 8:02am

After clicking on a ROM to start, the entire thing crashes.
citra_log.txt (9.3 KB)

CitraBot · April 7, 2021, 8:16am

System Information for Support

Client Version                                Nightly 1697 HEAD-b3cab3c
Operating System                              macOS 11.2
CPU                                           VirtualApple @ 2.50GHz
Graphics API                                  OpenGL ?
Graphics Renderer                             ?
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

SleepingSnake · April 7, 2021, 2:28pm

You’re on a pretty old version of Citra. If you want to receive support, please update to the latest version available on our site: Download Citra - Citra

CitraBot · June 6, 2021, 8:50pm

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                            456.71
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

CitraBot · June 7, 2021, 1:52am

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1060 6GB/PCIe/SSE2
GPU Driver Version                            456.71
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

The ROM you are attempting to run is corrupted. Look here for instructions on how to properly dump ROMs from your 3DS. https://citra-emu.org/wiki/dumping-installed-titles/

Simp_City · August 16, 2021, 1:22am

I’m having this problem where it says Secure1 KeyX is missing and the same for Secure2. I’ve tried eve and I’ve never had the debugging option checked EVER

SleepingSnake · August 16, 2021, 2:55am

Please open up your own support topic and fill in the support template with the information it’ll ask for.

elle_ksh · August 16, 2021, 4:51pm

Citra crashes immediately after launching roms (e.g. pokemon ultra sun, rune factory 4, story of seasons: trio of towns) but still works fine when I launch pokemon x and alpha sapphire)

citra_log.txt (17.8 KB)

CitraBot · August 16, 2021, 4:52pm

System Information for Support

Client Version                                Nightly 1719 HEAD-dfd7926
Operating System                              macOS 11.0
CPU                                           VirtualApple @ 2.50GHz
Graphics API                                  OpenGL 4.1
Graphics Renderer                             Apple M1
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

SleepingSnake · August 17, 2021, 2:34pm

That’s because you’re on an M1 Mac device. Citra does not officially support the new M1 Macs. Game breaking bugs are to be expected. Read this topic for more information: Apple M1 Chip on MacBook Pro

zavinono · October 3, 2021, 2:09pm

Hello, new to using this site but i am having the same issues- it happens about 6 seconds into the game loading where citra is not responding citra_log.txt (19.2 KB)

CitraBot · October 3, 2021, 2:09pm

System Information for Support

Client Version                                Nightly 1726 HEAD-d4e85e2
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            462.80
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

You have GDB debugging enabled. This will cause Citra not to launch games. This is only intended for debugging purposes and should be disabled in settings.

zavinono · October 3, 2021, 2:10pm

Wrong file citra_log.txt (19.2 KB)

CitraBot · October 3, 2021, 2:10pm

System Information for Support

Client Version                                Nightly 1726 HEAD-d4e85e2
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1050/PCIe/SSE2
GPU Driver Version                            462.80
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

zavinono · October 3, 2021, 2:13pm

not sure if it helps but it gets further on different games and then crashes citra_log.txt (6.0 KB)