Citra crashes instantly when starting a game

Issue:
When starting the game, the screen stays black for a few seconds and then the emulator closes with no error message

System Information

  • Operating System: Windows 10
  • CPU: I7 6700 HQ
  • GPU: Nvidia GTX 960M
  • Citra Version (found in title bar): Citra Nightly 1717
  • Game: Professor Layton and the Miracle Mask
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296
citra_log.txt (4.9 KB)

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close Citra if it doesn’t do so by itself. Do not restart Citra as that will wipe the log of important information!
  3. Now upload the log file in this chat

citra_log.txt (15.2 KB)
Sorry, I though that I had done it correctly. I followed your precise steps, although I think I found the “error”, which is the hardware shading in Configuration > Graphics > Advanced. If I disable it, it works just fine. Any idea on how to make it work it with hardware shading? Will it make a huge different in this precise game?

System Information for Support

Client Version                                Nightly 1717 HEAD-647a6f8
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 530
GPU Driver Version                            20.19.15.4568
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [ ]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.