Citra Crashes when Booting a Game

Issue:
When my computer boots up any game, it crashes and causes my whole computer to freeze. When I restart, I have to go and re install my graphics driver

System Information

  • Operating System: Windows 10 64-bit
  • CPU: AMD Ryzen 3 3200G
  • GPU: AMD Vega 8 Apu
  • Citra Version (found in title bar): Citra Nightly 1730
  • Game: Pokemon X
  • Screenshot of Issue (include the full Citra window including titlebar): Can’t as I don’t own phone and also computer crashes so I can’t screenshot either

Diagnostic Log
citra_log.txt (4.9 KB)
My log

I did not find anything wrong in your log file. Please wait for a moderator to assist.

I had the same issue. Everytime I loaded the game it froze and shows “not responding”, then I had to kill the Citra app. Here’s the log file: citra_log.txt (16.7 KB)

System Information for Support

Client Version                                Nightly 1734 HEAD-64b502a
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 1650/PCIe/SSE2
GPU Driver Version                            471.41
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

This definitely doesn’t sound like a problem caused by Citra. Sounds like you have a problem with your PC’s hardware, drivers or Window’s installation. I’d recommend a reinstallation of Windows. If you don’t want to go through those extremes yet, you can try the basic Windows repair steps:

Type cmd into your search bar, then right click it when it pops up and select Run as administrator


Type in sfc /scannow and press the Enter key:
After that’s done doing it’s thing, restart your PC (Start → Restart) If that didn’t say anything about having repaired any files, move on to the next step:
Open up the command prompt (cmd.exe) as an administrator again, type in DISM /Online /Cleanup-Image /RestoreHealth:
Press the Enter key and wait until it’s done, then reboot your PC once gain (Start → Restart). Now run the command prompt (cmd.exe) as administrator one last time and do another sfc /scannow, followed by a reboot once more (Start → Restart).
Now test citra-qt.exe and see if launching Citra freezes stuff still.