Citra crashes when I load a rom


#1

Issue:
I’m trying to play Professor Layton and the Miracle Mask. The rom is decrypted, is te european version and it extension is .3ds. The case is that when I try to load the room using Citra the window freezes and then it closes by itself. I tried loading the rom using the citra.exe directly, and what it shows in the console is what I posted below.

System Information

  • Operating System: Windows 10
  • CPU: AMD A4-3300M APU with Radeon™ HD Graphics (2 CPUs), ~1.9GHz
  • GPU: AMD Radeon™ HD 6480G
  • Citra Version (found in title bar): Citra Nightly 1219
  • Game: Professor Layton and the Miracle Mask
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
crash.txt (7.1 KB)


#2

In order for us to provide better support, we need to see the log generated by Citra. This guide will walk you through how you can obtain the log file: How to Upload the Log File.


#3

System Information for Support

OpenGL Vendor                                 ATI Technologies Inc.
OpenGL Renderer                               AMD Radeon(TM) HD 6480G
OpenGL Version                                3.3.1
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.

#4

Turn off “Enable Hardware Shaders”


#5

Doesn’t work, sadly.