Citra crashes when I try to open Ultra Sun and Moon

Citra Support
1

Issue:
Every time I try to open randomized Ultra Sun and Ultra Moon, Citra crashes. At first it only crashed on Ultra Sun and played Ultra Moon and Pokemon X just fine, but now it crashes when I try to open Ultra Moon as well.
It just started happening, I was playing it for a while and closed Citra, when I opened it again it started crashing when I tried to reopen it.

System Information

  • Operating System: Windows 10
  • CPU:
  • GPU:
  • Citra Version (found in title bar): Citra Nightly 2000
  • Game: Pokemon Ultra Sun randomized / Pokemon Ultra Moon randomized
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot (132)
    Screenshot (132)1920×1080 164 KB

Diagnostic Log
citra_log.txt (6.4 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

System Information for Support

Client Version                               Nightly 2000  HEAD-50f22d1
Operating System                             Windows 10 Version 22H2 (Build 19045.3448)
CPU                                          Intel(R) Core(TM) i3-1005G1 CPU @ 1.20GHz | AVX512 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

3

Go to File>Open Citra Folder, then delete the shaders folder found here. Now try your game again.