Citra crashes when loading CIA file

#1

Issue:
When running a CIA file Citra immediately closes

System Information

  • Operating System: Windows 10 Home
  • CPU: AMD Ryzen 5 2600 Six Core Processor
  • GPU: GTX 1060 6GB
  • Citra Version (found in title bar): 1268
  • Game: Pokemon Alpha Sapphire
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.

citra_log.txt (5.7 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

#2

System Information for Support

Client Version                                Nightly 1268 HEAD-af197c1
OpenGL Vendor                                 null
OpenGL Renderer                               null
OpenGL Version                                null
Enable Hardware Renderer                      [x]
Enable Hardware Shader                        [x]
Hardware Shader, Accurate Multiplication      [ ]
Hardware Shader, Geometry Shaders             [x]
Enable Shader JIT                             [x]
System Region                                 -1

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
#3

I tried that and it doesn’t work. (I know this is a bot)

#4

its better to dump your ROMs as .3DS/.CXI, follow the guide:
Dumping Game Cartridges
Dumping Installed Titles

#5

It’s a CIA file not a ROM file

#6

Re-dump your game in .3ds or .cxi format using the softwares linked above.