Citra crashes when loading MK7

Citra Support
1

Issue:
Citra crashes when loading Mario Kart 7.

System Information

  • Operating System: Windows 11
  • CPU: AMD Ryzen 7 7800X3D 8-Core Processor
  • GPU: NVIDIA GeForce RTX 3060 Ti
  • Citra Version (found in title bar): Citra Nightly 2009
  • Game: Mario Kart 7
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
citra_log.txt (18.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

3

System Information for Support

Client Version                               Nightly 2009  HEAD-40ba522
Operating System                             Windows 11 Version 22H2 (Build 22621.2428)
CPU                                          AMD Ryzen 7 7800X3D 8-Core Processor            | AVX512 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [ ]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Enabling Accurate Multiplication is recomended in certain games. If you are experiencing graphical glitches, try enabling this option.
4

System Information for Support

Client Version                               Nightly 2009  HEAD-40ba522
Operating System                             Windows 11 Version 22H2 (Build 22621.2428)
CPU                                          AMD Ryzen 7 7800X3D 8-Core Processor            | AVX512 | FMA
Graphics API                                 Unknown (?)
Graphics Renderer                            ?
GPU Driver Version                           ?
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

5

citra_log.txt (209.2 KB)

6

System Information for Support

Client Version                               Nightly 2009  HEAD-40ba522
Operating System                             Windows 11 Version 22H2 (Build 22621.2428)
CPU                                          AMD Ryzen 7 7800X3D 8-Core Processor            | AVX512 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
GPU Driver Version                           536.23
CPU JIT                                      [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

I did not find anything wrong in your log file. Please wait for a human moderator to assist.

7

I fixed it with this