Citra Crashes when opening Pokemon Ultra Moon

Citra Support
1

Whenever I try to open Pokemon Ultra Moon, Citra crashes before the game opens. I’m sure I know what caused it, but I don’t know how to fix it. I accidentally made a battle royal battle where a normal trainer battle would be with PK3DS, and the game froze until I closed Citra. Since then it’s been crashing, even though I fixed that pokemon battle.

System Information

  • Operating System: Windows 10 Pro
  • CPU: Nvidia Geforce GTX 1050 ti
  • GPU: AMD Ryzen 5 1400 Quad-Core Processor
  • Citra Version (found in title bar): 1871
  • Game: Pokemon Ultra Moon

Diagnostic Log
citra_log.txt (10.7 KB)

2

Please update to the latest Citra build available, then try again. If the same issue occurs, upload a new log file.

3

citra_log.txt (10.9 KB)
I updated it and it still happens, heres the log

4

Go to File>Open Citra Folder, then delete the shaders folder. Now try your game again.

5

thanks a lot! I had a feeling the error was linked to the game data.