Citra crashes when opening ROM

Issue:
When I double click the ROM of Minecraft: New Nintendo 3DS Edition Citra buffers for a second or two, then closes.

System Information

  • Operating System: Windows 10
  • CPU: Ryzen 3 3100
  • GPU: Geforce GTX 1650 Super
  • Citra Version (found in title bar): Citra Nightly 1708
  • Game: Minecraft: New Nintendo 3DS Edition

Diagnostic Log
citra_log.txt (5.0 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

I did not find anything wrong in your log file. Please wait for a moderator to assist.

The log file is incomplete. Make sure you follow the steps carefully:

  1. Open Citra, then go to File>Open Citra Folder (Citra>Open Citra Folder if on MacOS) and open up the log folder. Now keep that open in the background.
  2. Launch your game and encounter the problem; crash/slowdown/glitch and close citra if it doesn’t do so by itself. Do not restart citra as that will wipe the log of important information!
  3. Now upload the log file in this chat.

Oops sorry
citra_log.txt (7.2 KB)

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 3 3100 4-Core Processor               | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             GeForce GTX 1650 SUPER/PCIe/SSE2
GPU Driver Version                            457.30
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

[ 9.564858] Core <Critical> core/core.cpp:Load:293: Failed to load ROM (Error 1)!
^ This usually indicates an edited or badly dumped game. You’ll need to redump your game. Please refer to our game dumped guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.

citra_log.txt (37.1 KB)

crash when load

System Information for Support

Client Version                                Nightly 1708 HEAD-e7671d9
Operating System                              Windows 10 (10.0)
CPU                                           AMD Ryzen 5 2600 Six-Core Processor             | AVX2 | FMA
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             NVIDIA GeForce GTX 950/PCIe/SSE2
GPU Driver Version                            466.27
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [x]

I did not find anything wrong in your log file. Please wait for a moderator to assist.

Your log file doesn’t tell me anything to alarming. Try redumping your game after updating Godmode9. Also make sure that you have enough free storage space available to perform the dump. Please refer to our game dumped guides:

Dumping Game Cartridges
Dumping Installed Titles

I havent the slightest idea what redumping is and why i need it. I also read the links you sent but Im trying for a simpler fix .How do I delete the save game from pokemon x so I can start again with a new one since I have to mess with some coding programs which I don’t understand or have the time to learn.

Dumping is the act of creating an archival copy of your bought game in a format that an emulator can read. In most cases, this process requires a hacked console to perform the dump.

Redumping your game therefore means to do the above process again. Which in this case is necessary to check whether this is a dumping issue (or maybe your ROM got corrupted somehow).

As for how to delete a save file, right click on your game in Citra’s game list (you may need to add your game to a game directory for it to show up here) and select Open Save Data Location. Go up one folder in the file path and delete both the 00000001.metadata file and the 00000001 folder found here.

Your save data should now be deleted.

Thanks but I did a clean reinstall of citra and it works fine now

My citra canary force closes when i open a rom
citra_log.txt.old.txt (13.3 KB)

System Information for Support

Client Version                               Canary 2244   HEAD-c65d714
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 4600
GPU Driver Version                           20.19.15.5063
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Please enable the Vsync option if you are experiencing screen tearing.

System Information for Support

Client Version                               Canary 2244   HEAD-c65d714
Operating System                             Windows 10 (10.0)
CPU                                          Intel(R) Core(TM) i3-4000M CPU @ 2.40GHz | AVX2 | FMA
Graphics API                                 OpenGL 4.3.0
Graphics Renderer                            Intel(R) HD Graphics 4600
GPU Driver Version                           20.19.15.5063
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • You are running out of date drivers for your GPU. You need to install the most recent driver for your graphics card from Intel’s website. Support for Intel® Graphics
  • Please enable the Vsync option if you are experiencing screen tearing.

This driver is out of date. To update, download win64_15.40.5171.zip from Intel® Graphics Driver for Windows* [15.40]
Mirror download: https://downloadmirror.intel.com/30196/a08/win64_15.40.5171.zip

Then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/

Furthermore, because your iGPU has driver bugs, you’ll need to disable Accurate Multiplication in Emulation>Configuratrion>Graphics>Advanced tab to prevent graphical issues from occurring.

I am accounting the same Problem
citra_log.txt (26.9 KB)

System Information for Support

Client Version                               Nightly 1781   HEAD-141471e
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 5600X 6-Core Processor              | AVX2 | FMA
Graphics API                                 OpenGL 3.3.0
Graphics Renderer                            AMD Radeon RX 6600
GPU Driver Version                           22.8.2.220819
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

i had no problem until today
i already tried a driverr update and standard shit also tried every setting that could maybe effect the issue but it didnt help

AMD’s new GPU driver requires a fix that is only present in Citra Canary for now. Please use that in the meantime.