Issue: Unable to load into the game.
Enter a description of your issue here, in full detail.
This is the first time I am using Citra as an emulator on my laptop as I have ran into errors multiple times before as well. I am currently unable to play Pokemon Y as there seems to be some error when I open the file. Any assistance would be greatly appreciated.
- Operating System: Windows 8.1 Pro
- CPU: Intel i5 - 3337U 1.80 GHz
- GPU: Intel HD 4000 (GT2)
- Citra Version (found in title bar): Citra Nightly 1554
- Game: Pokemon Y
- Screenshot of Issue (include the full Citra window including titlebar):
Upload your log file as an attachment by dragging & dropping. citra_log.txt
In order to save a copy of the log, follow this guide:
System Information for Support
Client Version Nightly 1554 HEAD-7625306
Operating System Windows 8.1 (6.3)
CPU Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Graphics API OpenGL 3.3.0
Graphics Renderer Intel(R) HD Graphics 4000
GPU Driver Version 126.96.36.19967
CPU JIT [x]
Hardware Renderer [x]
Hardware Shader [x]
Hardware Shader, Accurate Multiplication [x]
Shader JIT [x]
System Region -1
Shader Disk Cache [ ]
Here’s some issues I found with your log that might help.
GPU Driver Version: 188.8.131.5267
This driver is outdated, you need to update.
win64_184.108.40.20629.zip from https://downloadcenter.intel.com/download/29473/Intel-Graphics-Driver-for-Windows-15-33-?product=72055
direct link: https://downloadmirror.intel.com/29473/a08/win64_220.127.116.1129.zip
then follow this guide to install it: https://www.howtogeek.com/343287/how-to-fix-the-driver-being-installed-is-not-validated-for-this-computer-on-intel-computers/
Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change: https://github.com/citra-emu/citra-nightly/releases/tag/nightly-1392
Thank you so much for the solution provided! I tested it briefly to see if it works and it seems to be working fine! Will get back to you if any more issues arise!
Many thanks, once more!