Citra crashes when trying to load Pokemon Y

Issue: Unable to load into the game.
Enter a description of your issue here, in full detail.
This is the first time I am using Citra as an emulator on my laptop as I have ran into errors multiple times before as well. I am currently unable to play Pokemon Y as there seems to be some error when I open the file. Any assistance would be greatly appreciated. :slight_smile:

System Information

  • Operating System: Windows 8.1 Pro
  • CPU: Intel i5 - 3337U 1.80 GHz
  • GPU: Intel HD 4000 (GT2)
  • Citra Version (found in title bar): Citra Nightly 1554
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):

Diagnostic Log
Upload your log file as an attachment by dragging & dropping. citra_log.txt (13.1 KB)

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System Information for Support

Client Version                                Nightly 1554 HEAD-7625306
Operating System                              Windows 8.1 (6.3)
CPU                                                  Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
Graphics API                                  OpenGL 3.3.0
Graphics Renderer                             Intel(R) HD Graphics 4000
GPU Driver Version                  
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 -1
Shader Disk Cache                             [ ]

Here’s some issues I found with your log that might help.

GPU Driver Version:

This driver is outdated, you need to update.

Download from
direct link:

then follow this guide to install it:

Since you have an old GPU which can randomly crash due to a driver bug you might need to use Nightly 1392 until you upgrade your computer as it is the last build before the Split Presentation Thread change:

Thank you so much for the solution provided! I tested it briefly to see if it works and it seems to be working fine! Will get back to you if any more issues arise!

Many thanks, once more!