Citra Crashes While Playing

Citra Support
1

Issue:
when I enter a game such as Alpha Sapphire or Pokémon X it will play for awhile but then it freezes and then crashes and closes.

System Information

  • Operating System: Windows 11 Home
  • CPU: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2.10 GHz
  • GPU: AMD Radeon™ Vega 8 Graphics
  • Citra Version (found in title bar): Citra Nightly 1784
  • Game: Pokémon X
  • Screenshot of Issue (include the full Citra window including titlebar):
    Screenshot (2)
    Screenshot (2)1920×1080 148 KB

    Screenshot (3)
    Screenshot (3)1920×1080 108 KB

    (it shuts off by the time that pokeball comes into view)

Diagnostic Log
Upload your log file as an attachment by dragging & dropping.
citra_log.txt.old.txt (25.8 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

No game was booted in your log. If you are experiencing a crash then do not open citra again until after you posted the log as it gets purged when you reopen citra.
For more information, see How to Upload the Log File

3

System Information for Support

Client Version                               Nightly 1784   HEAD-47c4f31
Operating System                             Windows 10 (10.0)
CPU                                          AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx   | AVX2 | FMA
Graphics API                                 OpenGL 4.3.1
Graphics Renderer                            AMD Radeon(TM) Vega 8 Graphics
GPU Driver Version                           22.5.1 30.0.15021.11005
CPU JIT                                      [x]
Hardware Renderer                            [x]
Hardware Shader                              [x]
Hardware Shader, Accurate Multiplication     [x]
Shader JIT                                   [x]
System Region                                -1
Shader Disk Cache                            [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.
4

Update drivers to 22.8.2: https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-mobile-processors-radeon-vega-graphics/amd-ryzen-5-1