Citra crashes without message when running pokemon ultra sun

When I try to start pokemon ultra sun, citra closes without any message.

System Information

  • Operating System: Windows 10 Home Single Language
  • CPU: Intel(R) Core™ i5-8250U CPU
  • GPU: AMD Radeon 530
  • Citra Version (found in title bar): Citra Nightly 1724
  • Game: Pokemon Ultra Sun
  • Screenshot of Issue (include the full Citra window including titlebar): Cannot screenshot as citra just closes

Diagnostic Log
citra_log.txt (9.1 KB)

In order to save a copy of the log, follow this guide:

System Information for Support

Client Version                                Nightly 1724 HEAD-19617f7
Operating System                              Windows 10 (10.0)
CPU                                           Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz | AVX2 | FMA
Graphics API                                  OpenGL 3.3.1
Graphics Renderer                             AMD Radeon(TM) 530
GPU Driver Version                            20.10 27.20.1034.6
CPU JIT                                       [x]
Hardware Renderer                             [x]
Hardware Shader                               [x]
Hardware Shader, Accurate Multiplication      [x]
Shader JIT                                    [x]
System Region                                 1
Shader Disk Cache                             [x]

Here’s some issues I found with your log that might help.

  • Due to AMD’s poorly optimized OpenGL driver, you may experience slowdowns.

Is it really crashing because of poor graphic card?

[  85.653876] Core <Critical> core/core.cpp:Load:293: Failed to load ROM (Error 1)!

This means it’s crashing because of a badly built ROM. This is often the result of a bad ROM edit (such as a randomization), or very rarely a dumping error. Regardless, if this was your base game, then you’ll need to redump your game. Please refer to our game dumping guides:

Dumping Game Cartridges
Dumping Installed Titles

Make sure your GM9 is up to date and that you have enough free storage space available on your SD-Card to perform the dump.