Citra Crashing After Launch

Citra Support
1

Issue:
Citra does not respond after loading game.

System Information

  • Operating System: Windows 10
  • CPU: Intel(R) Core™ i7-10750H CPU @ 2.60GHz
  • GPU: NVIDIA GeForce RTX 2060
  • Citra Version (found in title bar): Citra Canary 2424
  • Game: Pokemon Y
  • Screenshot of Issue (include the full Citra window including titlebar):
    image
    image1067×567 4.96 KB

Diagnostic Log
citra_log.txt (17.3 KB)

In order to save a copy of the log, follow this guide:
https://community.citra-emu.org/t/how-to-upload-the-log-file/296

2

Hmmm, nothing’s jumping out at me from the log file alone. Could you try out a portable Citra build? That should rule out any issues in appdata or with your current Citra installation:

Go to Download Citra - Citra and select Manual download. Then under Nightly Build, click on your operating system’s icon to the right of the latest build available to download the build.
Extract it (.7z can be extracted using Winrar or 7zip) and put it wherever you wish. Inside the extracted nightly-mingw folder, create a folder called user. This Citra should now store all of its config, save files and such inside of this user folder.
Check to make sure that this user folder is in the same folder that contains citra-qt(.exe)
Now run the citra-qt executable found inside of the mingw folder.

If the issue persists, upload a log file using this portable build.